At ck5555, we take the privacy of every player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information. It applies to all players accessing ck5555 from Bangladesh and any other location.
Your privacy matters to us. This Privacy Policy forms part of the agreement between you and ck5555. By registering an account or using any ck5555 service, you acknowledge that you have read and understood this policy. If you have any questions, contact us at [email protected].
ck5555 operates the online casino and sports betting platform accessible at https://ck5555.club (the "Platform"). In the course of operating the Platform and providing our services to players in Bangladesh and elsewhere, ck5555 acts as the data controller — that is, the entity responsible for determining how and why personal data is processed.
This Privacy Policy sets out the categories of personal data ck5555 collects, the purposes for which that data is used, the circumstances under which it may be shared with third parties, the technical and organisational measures we use to protect it, and the rights available to you as a data subject. We are committed to handling your personal information transparently, responsibly, and in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality.
This policy applies to all personal data collected through the ck5555 website, mobile-optimised pages, customer support channels, and any associated services. It does not apply to third-party websites or services that may be linked from the Platform — please refer to those parties' own privacy policies for details of their data practices.
ck5555 collects only the personal data that is necessary to operate the Platform, verify player identities, process transactions, and comply with applicable anti-money-laundering and responsible gaming obligations. The categories of personal data we may collect include:
Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents such as a National ID Card (NID), Bangladesh passport, or driving licence submitted during Know Your Customer (KYC) verification.
Email address, mobile phone number, and residential address (including city, district, and postal code). For players in Bangladesh, this commonly includes addresses in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar.
Username, encrypted password, account registration date, account status, login history, session duration records, and any self-exclusion or responsible gaming preferences you configure within your account.
Details of deposit and withdrawal transactions including transaction amounts in BDT, timestamps, payment method identifiers (e.g., bKash wallet number, Nagad account reference, Rocket account reference), and transaction status. ck5555 does not store full card numbers or full mobile banking PINs — only the minimum reference information required to reconcile transactions.
IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited on the Platform, time spent on each page, game sessions played (including game title, bet amounts, and session duration), and clickstream data.
Records of any communications you send to or receive from ck5555 customer support, including emails, live chat transcripts, and support ticket history. These records are retained to maintain a full service history and to resolve any disputes that may arise.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, NID, passport | KYC / age verification |
| Contact Data | Email, phone, address | Account communications |
| Account Data | Username, login history | Account management |
| Financial Data | bKash/Nagad references, amounts | Payment processing |
| Technical Data | IP address, device, browser | Security & fraud prevention |
| Communications Data | Support tickets, chat logs | Customer service & disputes |
ck5555 collects personal data through the following means:
ck5555 uses the personal data it collects for the following purposes:
ck5555 processes your personal data on one or more of the following legal grounds:
ck5555 does not sell your personal data to third parties. We may share your data with carefully selected third parties only in the following circumstances:
We share the minimum necessary transaction data with payment partners — including bKash, Nagad, Rocket, Upay, and Dutch-Bangla Bank — to process your deposits and withdrawals. These partners process your data only for payment purposes and are contractually bound to protect it.
Where a third-party KYC provider is used to verify the authenticity of identity documents you submit, we share your identity data with that provider solely for the purpose of completing the verification. Verification providers are contractually prohibited from using your data for any other purpose.
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session data (such as bet amounts and game outcomes) as part of the normal operation of their games on the ck5555 Platform. This data is used solely to generate game results and calculate payouts. Game providers do not receive your identity or contact data.
Technical data (including IP addresses and device identifiers) may be shared with fraud prevention and cybersecurity service providers to detect and prevent fraudulent activity on the Platform.
ck5555 may disclose personal data to law enforcement, regulatory bodies, or other public authorities where required to do so by applicable law, court order, or other lawful process. In such cases, ck5555 will disclose only the minimum data required to satisfy the relevant legal obligation.
We do not sell, rent, or trade your personal data. Any third party that receives data from ck5555 is bound by contractual data protection obligations and may only process your data for the specific purpose for which it was shared.
ck5555 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:
When personal data is no longer required, ck5555 deletes or anonymises it using secure methods that render recovery impossible.
ck5555 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
While ck5555 takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your ck5555 account and never share your login credentials with anyone.
If you suspect your ck5555 account has been accessed without your authorisation, contact our support team immediately at [email protected]. We will investigate and take appropriate remedial action as quickly as possible.
ck5555 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session continuity, and gather anonymised usage data for analytics purposes. A cookie is a small text file placed on your device by a website you visit. It enables the site to remember your preferences and recognise your browser on subsequent visits.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | Session / up to 24 hours |
| Functional | Language preferences, display settings, responsible gaming tool states | Up to 12 months |
| Analytics | Anonymised page-view counts, navigation paths, feature usage metrics | Up to 13 months |
| Performance | Page load time monitoring, error logging for technical optimisation | Up to 30 days |
You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent core Platform functions — including login and session continuity — from operating correctly. Disabling functional or analytics cookies will not affect your ability to use the Platform but may limit your experience.
ck5555 does not use cookies to serve third-party advertising or to track your activity across unaffiliated websites.
As a data subject, you have the following rights in relation to the personal data ck5555 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within thirty (30) days.
ck5555 is strictly for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
ck5555 applies age verification checks during the registration process and as part of the KYC procedure. These checks are designed to identify and prevent underage registration. We take our responsibility to protect minors from gambling-related harm extremely seriously.
The ck5555 Platform may, on occasion, reference or display information relating to third-party game providers, payment partners, or sports organisations. ck5555 is not responsible for the privacy practices of any third-party entity. We encourage you to review the privacy policies of any third-party services you interact with independently of the ck5555 Platform.
ck5555 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where a new category of data is collected or a new sharing arrangement is introduced — we will notify registered players via email or an in-platform notification before the changes take effect. The date of the most recent revision is displayed prominently at the top of this document.
Your continued use of the ck5555 Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you should cease using the Platform and request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ck5555 holds about you, please contact our dedicated data support team using the details below. All privacy-related correspondence should be submitted in writing via email.
Email: [email protected]
Available 24/7 — Bangladesh Standard Time (UTC+6)
Website: https://ck5555.club
From the moment you register to every game you play, ck5555 applies rigorous data protection standards to keep your personal and financial information safe.
Every data exchange between your browser and ck5555 is protected by industry-standard 256-bit SSL/TLS encryption, ensuring your credentials and financial details remain private in transit.
Our KYC process confirms your identity and age before withdrawals are processed. This protects you from identity fraud and ensures only verified adults access the ck5555 platform.
ck5555 does not sell, rent, or trade your personal information to any unaffiliated third party. Your data is used exclusively to operate your account and deliver our services to you.
You have the right to access, correct, export, and delete your personal data at any time. Submit a request via email and our team will respond within 30 days with full transparency.
We use only the cookies necessary to keep the Platform running smoothly and to gather anonymised analytics. We do not deploy third-party advertising trackers or cross-site tracking cookies.
ck5555 retains your data only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or irreversibly anonymised.
Our support team is available around the clock to address any data privacy concern. You can also explore our FAQ for quick answers, or head to the ck5555 Casino to enjoy our games with confidence. 18+ only.